Frequently Asked Questions

When will Uholm be available?
Uholm is currently being built. Sign up here to be one of the first to know about Novi.

What do I need to be able to receive payment online?
When Uholm Payment Gateway is available, you will need a government-issued ID to sign up for a verified account. Identity verification is important to comply with laws and prevent fraud, so you know people are who they say they are.

How can I use Uholm?
Novi will be available on www.uholm.com so you won’t need to install any apps to use sell and shop on Uholm. You will also be able to message your seller or buyer to ensure your order can be completed.

What can I use Uholm for?
Uholm is designed for seller to build an online shop without coding or design skills. You can also explore products around your local areas and buy them on Uholm.

Will Uholm charge fees?
You can start build an online shop free of charge during our open beta period. We will collect around 7-13& commission and transaction fees cover our cost on running the system and platform. From time to time we will also introduce premium features that require a monthly or annual payment.

Where is Uholm available?
Our goal is to make Uholm available to everyone, anywhere in the world. We’re working to bring Uholm to as many countries as possible.

Can I use my local currency in Uholm?
Uholm is designed for local community, so when you sell and spend your money, you’ll be using your local currencies.

How will you prevent fraud?
Free or unverified accounts will not be able to accept payment online. Premium accounts, ratings and transactions are verified. Fraud prevention is built in throughout the system. Uholm uses government-issued IDs to verify seller, so you can trust people are who they say they are. Uholm also has in-app reporting, rating and dedicated customer care, where any fraudulent activity will be reported to local authority.

How will Uholm keep my information safe?
Your Uholm transaction history will only be visible to you. To read more about how we are protecting your data, click here.

What’s the relationship between Uholm and Media & Digital Labs?
Uholm is a startup and is a subsidiary of Media & Digital Labs. and is headquartered in Hong Kong SAR.

Can businesses use Uholm?
Over time, additional merchant services will help businesses big and small accept payment online and in-store.